FAQ
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New Guest Booking Guidelines
Start with the Online Consultation
Visit the “New Guest” section and complete the online consultation form in full. This helps me understand your hair history, goals, and ensure we’re a great fit before booking.Personal Review
I personally review each consultation within one business day (Tuesday–Friday). If I need additional details—or if an in-person patch test is required—I’ll reach out directly.Booking Your First Visit
Once I have everything I need, I’ll guide you on exactly which service to book for your first appointment. After scheduling, you’ll receive a few personalized welcome messages from me with everything you’ll need—like how to find my private studio and what to expect when you arrive.If No Openings Are Available
My schedule often books 2–12 weeks in advance, but cancellations do occur. If you don’t see a time that works for you, please add your name to the waitlist. Detailed instructions can be found here
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During your appointment we will discuss what upkeep is needed to keep your color fresh and you will be able to book with ease online. If you find that any color adjustments are needed, kindly contact me within one week, and I will be delighted to make that adjustment.
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Yes — I use a waitlist!
If you don’t see an appointment time that fits your schedule, you can add your name to my waitlist for earlier openings. For step-by-step instructions on how to join, please click here

